Privacy Policy

This Policy is formulated in accordance with the Personal Data Protection Act 2010 which describes how we handle your personal information for our services on this website and its related sites, services and tools. In this Policy, the terms 'we', 'us', and 'our' refer to Wosco Online Sdn Bhd, our directors, employee, officers, interns, affiliates, contractors or subcontractors, partners, agents, suppliers, service providers and or licensees.
By accessing and using our services, you accept this Policy and you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.
Please read this Policy in conjunction with our Terms and Conditions "Click here", which describes how you may use this website.
You can visit our website and browse without having to reveal any personal information. You may remain as anonymous during your visit to our website unless you have registered an account with us by providing us your personal information and have logged in with your username and password, you are no longer anonymous to us.
When you register an account with us, your personal information that we collect may include your name, contact details, email address and delivery/shipping address.
You may decide not to provide your personal information to us. However, if you do not provide your personal information, we may not be able to proceed with your request nor be able to provide you with access to certain information, services, or products, and/or customise your use of our services.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information for the following purpose without limitation:-
(i) to communicate with you;
(ii) for internal administrative or audit purposes;
(iii) to provide information to regulatory and governmental authorities in order to comply with our obligations under any applicable laws, statutory and governmental requirements;
(iv) to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations;
(v) to process your order, manage and or update your records;
(vi) to market, promote and manage our relationship with you;
(vii) to provide the services and customer support you request;
(viii) to customize, measure and improve our services, content and advertising;
(ix) send you targeted marketing, service updates, and promotional offers;
(x) to compare information for accuracy, and verify it with third parties;
(xi) verify your identity and to assist you if you forget your username or password; and
(xii) any other relevant purposes that may be notified by us to you in the future.
We will not disclose your personal information to any third party without your consent. However, we may engage other companies, service providers or individuals to perform its respective terms of engagement with us and consequently, we may provide access and disclose your personal information to these third parties, which shall include, without limitation:-
(i) third party service providers under contract who help with our business operations which include fulfilling orders, delivering packages, sending postal mail and email;
(ii) other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service);
(iii) law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, postal code, telephone number, email address, username history, IP address, fraud complaints, and purchasing and listing history; and
(iv) other business entities, should we plan to merge with or be acquired by that business entity. Except for the personal information which we have given access or disclosed to the third parties listed above, we shall not be responsible for the collection, use, maintenance, sharing or disclosure of data or information by such third parties.
We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the website. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
(i) We may transfer to, store, use or process your personal information in a jurisdiction other than Malaysia, to our associate companies worldwide and/or where the servers are located outside of Malaysia.
(ii) We may transfer your personal information which are required as supporting information in applications for our registration of trade marks, and processes involving other intellectual property rights, and all related court processes outside Malaysia, if necessary.
By continuing to use this website, you consent to the processing of your personal data in accordance with our Policy and Terms and Conditions.
You may withdraw your consent to our collection of your personal data and/or information at any time by notifying us at [email protected] / +60 16-200 2589.
We will retain your personal information that we collect from you for as long as we are either required or permitted to by law or as relevant for the purposes for which it was collected.
We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected and is no longer necessary for any legal or business purpose.
We reserve the right to modify and change the Policy at any time. Any changes to this Policy will be published on our website.
You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.
If you continue to use this website or services or if you provide any personal information after we make changes to this Policy, this constitutes your acceptance of those changes and the updated Policy.